Experiencing game issues? Contact Us

By EchOw, 4th July 2024 09:31:06



HellOw everyone,

If you have ever experienced performance issues or game issues that a mod is unable to assist you with, please do not hesitate to send a ticket to Contact Us.

When messaging Contact Us, please include as much information as you can regarding the issue you are experiencing - this will allow the team to start working on your issue as soon as they get to your ticket.

If you’re unsure what to include, the following are very helpful to the team:
- What are you experiencing?
- Where on Howrse are you experiencing the issue?
- Are you receiving an error message?
- When did the issue start? Please include the date, time, and your timezone.
- What version of Howrse are you playing on, Classic or Mobile?
- Are you using mobile data or WiFi?
- Screenshots of issues, error messages, etc.

Please remember that the team cannot assist you with issues if you do not report them to Contact Us.

Happy Howrsing!
The Howrse Team
EchOw
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By catdog23502, 29th September 2024 19:30:17
I have been experiencing problems with my infinite fertility wand. I have only gotten to use it for free a couple of times, although when I purchased the pack it said I could use it as many times as I wanted for a month. The month is almost up and I am unhappy with the failed purchase. The infinite tears I purchased at the same time works. So I am confused why one works, but not the other.
I have spent a lot of passes in hopes that the free one will show up on the next covering.
catdog23502
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By ShadowKnight, 17th November 2024 03:20:48
It’s 2 days in a row that no treat ufos have shown up. Is there a problem with the battle treat event?
ShadowKnight
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